Our Return Policy is in addition to your rights under Australian Consumer Law.
As per Australian Consumer Law, you are entitled to a full refund for a faulty product.
Noosa Swimwear reserves the right to assess the age and condition of returned merchandise that has been worn prior to processing a refund or exchange for a faulty garment. This will be done in line with our Swimwear Care Instructions and will take into account misuse or neglect of the item. Noosa Swimwear may elect to return the product to the manufacturers repair agent to determine the nature of the problem. Unless the merchandise is deemed a genuine manufacturers fault, exchanges, refunds or credit notes will not be provided after use.
We offer a refund within 30 days for online purchases for change of mind providing the following criteria are met:
Please post your item to : NOOSA SWIMWEAR HQ
Shop 6, Upstairs, Seahaven 3
9-11 Hastings Street
Should you experience a problem with your item please follow these steps:
Please note: Return shipping costs are non-refundable and are at the customers expense. We do not accept responsibility for customer-sent return packages and advise that customers should select a service that provides tracking
This document sets out the Terms & Conditions of purchasing on noosaswimwear.com.au. All rates are in Australian dollars (AUD).
Noosa Swimwear reserves the right to reject the returns of goods which are not returned in accordance with our Return Policy.
Noosa Swimwear cannot be held accountable, or provide refunds or exchanges, for purchases made outside of our Retail Stores or on noosaswimwear.com.au
If you do not understand the Terms & Conditions outlined above, or if you have any questions, please contact us at email@example.com or 07 5447 3229. Thank you.